ANCHOR | CLASS RULES
Spin | CrossFit | Yoga | Fitness
Arrive 10-15 minutes before the class is scheduled to start. This gives you time to use washroom or change room facilities and set up bike or equipment.
Work hella hard!
Wipe down your equipment or mats (with provided supplies) & put them back in their spot.
Athletic wear is highly recommended.
In Ride, Fitness and CrossFit classes, we are getting s w e a t y, so please wear clothing appropriate for the activity. We recommend a headband + sweat towel!
Stay hydrated. Please bring a water bottle and feel free to use ANCHOR’s water filling station inside the main gym door. All bikes are equipped with a water bottle holster.
Arriving on time is a must at ANCHOR.
Ride: If you have not arrived within 5 minutes of the class start time, we will allocate your bike to another rider on the waitlist.
All members are required to use the PushPress Member Portal app to reserve for classes. If you are not a current member, you will need to purchase a membership, class pass or free trial option before you can reserve a class. If you are unsure of how to use the app, please ask your instructor of the front desk staff to guide you through the process.
Reservations open 14 days in advance of every class, so you may reserve for classes up to 2 week before they begin.
CANCELLATION + SIGN-UP POLICIES
Booking goes LIVE two weeks in advance of the class
You may cancel a class up to 6 hours prior to the schedule start time. Cancellations must be done via the PushPress app. We cannot guarantee that emails/voicemails will be received in this window. Reservations cancelled after this period will not receive a refund and will be charged the full fee.
Ride: In addition, RIDERs must be checked into the front desk at least 5 minutes prior to class start time. If a RIDER has not checked in at this time, their seat will be given away to the next RIDER on the waitlist.
Late entry to class is not permitted under any circumstance.
Our online waitlist is currently under construction. For the time being, if you would like to reserve for a class that is full, please email firstname.lastname@example.org and include your phone number to get on the waitlist. If a cancellation occurs, we will contact those on the waitlist in order of their correspondence.
If a reserved member does not arrive within 5 minutes of the class start time, we will give that spot to a walk in, in order of their arrival & check in to the front desk. Failure to arrive for a reserved class will result in the forfeit of the class on your account.
Our ANCHOR team strives to give members THE best experience in our facility - in and out of the studio/gym.
Our bathrooms are fully stocked with shampoo, conditioner & body wash for your post-workout shower. Our bathrooms also keep hair spray, deodorant, tampons, makeup wipes, hair ties, bobby pins & a hair dryer for all members to use as they like.
If there is anything that WE can do better for you, please leave your suggestion with the front desk staff, or your instructor.